Our Bedside Manner

We’ll be the first to admit that technology can be a headache. There is never a great time to have IT issues. And our Insurance Agency client couldn’t agree more. They came to us when they started to have issues with a new computer. The new technology that was supposed to be fast was slow and causing them not to be as productive as they could be in the office. It was creating major frustration, and more importantly, it was impacting their timeliness to their clients.

“The Eder Casella Technology team has helped my office out more times than I would like to admit. Always great at explaining the issue and how they can fix it. Thank you – thank you – thank you!”

– Insurance agency owner

We know that not everyone is an expert in IT. And that’s ok! That is why we make ourselves available to our clients, becoming an extension of their team. Tailoring programs specific to your needs. Partnering to not only troubleshoot your IT problems but also educate you along the way. Our goal is to explain our solutions in a way that is easy to understand and build trust—our version of having a good bedside manner.